Satellite Provider service interruption!!

Posted on August 15, 2014 - (4 years ago)

On Thursday August 14th, 2014 starting at approximately 6:57 PM eastern time to about 7:23 PM eastern time the satellite head end in Denver at Clear Channel experienced a severe power glitch. The geo feedback system that keeps their uplink dish perfectly aligned crashed and moved the uplink dish OFF AMC-8. This malfunction took ALL Clear Channel Satellite Service affiliates off the air (XDS and Starguide) for that time period until the dish could be manually realigned. All network activity for USRN ceased as part of this interruption – including Night’s with Alice Cooper, Party Playhouse, Bloomberg and the Tom Kent Network.

 

We here at USRN apologize for the interruption of services. But as you can see, it was a failure at a much higher level then we could control. During the interruption all receivers would have shown an ‘unlocked’ status. Once the uplink dish was realigned, all satellite receivers should have automatically gone back into service without any end user assistance. Please feel free to contact us here at USRN is you are still experiencing any receiver issues.

 

Thanks for you understanding – John Arndt, Director of Engineering, USRN