Posted on April 8, 2018 - (5 months ago)

The start of the evening show for OHP last night Saturday at 7pm eastern, wasn’t there and Orbital put on

backup audio. In troubleshooting this, it appears to have been a network issue in that

we lost the ability to connect with OHP’s  server momentarily. I was able to re-establish connection with their server

and the show proceeded as normal. No further incidents were reported. 

We apologize for any inconvenience this caused.

USRN Tech Ops

Posted on April 8, 2018 - (5 months ago)

At approximately 9:45am yesterday morning, our Satellite group started to get audio that sounded choppy and intermitting at best.

They proceeded to put on back up audio for the remainder of the show (approx. 15 minutes).

We regret any inconvenience this caused.

 

USRN Tech Ops

Posted on March 8, 2018 - (6 months ago)

The facility that sends out the Party Playhouse show experienced a power outage in their area at around 11:50pm last night.

The interruption was for the remainder of the show (approx. 10 minutes).

We regret any inconvenience this caused.

Posted on March 5, 2018 - (7 months ago)

Here’s an alternate list to be used ONLY if you can’t get through on the normal numbers.

  

 

Westwood One XDS TOC

(X-Digital Systems Transmission Operations Center)

Contact List Update 2018

 

24-Hour Transmission Operations Center (TOC):

914-908-3220

toc.purchase@westwoodone.com

 

Emergency backup numbers if you hear silence or a fast busy signal on the above number:

Only answered when the above 3220 number is out of service

914-305-9843

914-305-9844

 

Emergency backup cell phone in XDS TOC:

Only answered when the above 3220 number is out of service

917-514-2195

 

Westwood One XDS Technical Services:

For technical help with your XDS receiver from 9 AM to 7 PM, Monday to Friday

914-908-3210, or 888-435-7450 option 1 option 4

techservices@westwoodone.com