Posted on November 28, 2017 - (2 months ago)

The final migration from AMC-18 to SES-11 was completed this morning at approximately 6:08am EST and lasted about a minute.

Although it was slated as a “seamless” transition, you may have had a brief interruption on your XDS receiver during that time.

If you did experience a very brief outage during this time, we apologize for that and

No further changes are expected at this time.

Normal operation of your receiver should have continued. If  you have any issues with your receiver, do not hesitate to contact us.

 

USRN ENGINEERING

Posted on November 26, 2017 - (2 months ago)

On Sunday November 26th from 7:24pm to 10pm EST the computer sending the relay information froze,

stopping the relay commands from flowing correctly.

We were able to correct the problem and now we are  operating with normal closures.

We apologize for any inconvenience this caused.

 

USRN ENGINEERING

Posted on November 18, 2017 - (2 months ago)

On Friday Nov. 17th, there was a server issue that caused a problem for our satellite head end causing an alternate show play.

We regret any inconvenience this caused.

 

Engineering/Technical Operations

Posted on November 18, 2017 - (2 months ago)

A major server in NY had a power supply burn out causing the mother board to go with it.

This affected the various shows normally scheduled for Saturday. The issue has been “triaged” and will

be completely treated as promptly as possible. We apologize for any inconvenience this caused.

 

Engineering