Posted on March 5, 2018 - (2 weeks ago)

Here’s an alternate list to be used ONLY if you can’t get through on the normal numbers.



Westwood One XDS TOC

(X-Digital Systems Transmission Operations Center)

Contact List Update 2018


24-Hour Transmission Operations Center (TOC):



Emergency backup numbers if you hear silence or a fast busy signal on the above number:

Only answered when the above 3220 number is out of service




Emergency backup cell phone in XDS TOC:

Only answered when the above 3220 number is out of service



Westwood One XDS Technical Services:

For technical help with your XDS receiver from 9 AM to 7 PM, Monday to Friday

914-908-3210, or 888-435-7450 option 1 option 4

Posted on May 2, 2016 - (2 years ago)

due to a technical glitch, cues for the first hour of the OHP show Saturday 4/30/16 did not register in the system. the problem was addressed starting with the first local break in the 2nd hour of the show and subsequent cues fired through the rest of the show.

Posted on April 13, 2016 - (2 years ago)

Due to a computer glitch this morning (Wednesday,4/13/16) no cue for either the Lex & Terry Show or the Tony & Kris Show were sent out through the system until approximately 7:46 AM eastern.


Wee apologize for the issue. It was repaired as soon as it was brought to our attention.

Posted on December 1, 2015 - (2 years ago)

In the early morning hours of November 30, 2015 (Monday) there was a hard drive crash in the primary cue server in New York that affected all shows that are relayed through this facility. Tony & Kris as well as Lex & Terry were affected. The first three hours of HardDriveXL, and the first hour of of Party Playhouse and Nights with Alice Cooper.


During that time, NO CUES WERE SENT on the shows listed above. By 8 PM Monday night we had full cue service again and has been good since that time.


We apologize for the inconvenience. Our affiliate reps were alerted of the problem and should have been able to answer any question that you may have had.